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SHIPPING INFORMATION
Dog Shipping Guidelines This document outlines the general kennel guidelines and documents which are required when shipping your dog or cat. Advanced arrangements are frequently required; use the new online Animal Shipping Request form to make a reservation if you are shipping from origins in the United States or Canada. If you are shipping in less than 72 hours call 1-800-227-4622, between 6 a.m. – Midnight CT. If you are shipping from other countries, please contact your local sales office. Documents ⑀⍻ The original and one copy of a Health Certificate for each animal, signed by a veterinarian, dated no more than 10 days prior to shipping ⑀⍻ Proof of rabies vaccination (this information may be included on the Health Certificate) ⑀⍻ Certificate of Acclimation signed by a veterinarian, when shipping at temperatures below 45 F (7 C) at origin, connecting point and destination AA Cargo will not accept animals if the temperature, at any point in the itinerary, is below 20 F (-7 C) — see the Shipping Animals section of www.AACargo.com for more information on temperature restrictions ⑀⍻ A Feeding and Watering Instructions label must be completed when the animal is dropped off — this label provides feeding and watering instructions and states that the animal has been offered food and water within four hours before drop off at AA Cargo ⑀⍻ Verify other document requirements for the destination (i.e. state authorities for domestic shipments, embassy or consulate for each country in the routing) Kennel/Shipping Container ⑀⍻ Approved for air transport — see the Shipping Animals section of www.AACargo.com for more information on container requirements ⑀⍻ Labeled ‘Live Animal’ (on top and at least one side) and ‘This Way Up’ or directional arrows indicating the correct, upright position ⑀⍻ Animal is able to sit, stand and turn around without touching any side of the container ⑀⍻ Adequately ventilated (on three sides for domestic travel and four sides for international travel), clean, escape-proof, leak-proof and contain suitable, absorbent material (not hay or straw) ⑀⍻ Collapsible kennels or kennels with plastic or top opening doors are not allowed ⑀⍻ Animals must not be able to poke any body parts through any openings ⑀⍻ Must contain feeding and watering receptacles securely attached to the inside of the kennel which are accessible from the outside, without opening the container, and a small bag of dry food should be attached to the top of the kennel ⑀⍻ Shipper and receiver name, address and telephone number must be attached to the container ⑀⍻ We recommend purchasing your approved kennel well in advance of travel, to help familiarize your animal with the enclosure ⑀⍻ All kennels shipped with AA Cargo require releasable cable ties (provided by American Airlines) to be attached to the four corners of the container door. The Health of Your Animal ⑀⍻ The animal must be fit to travel (i.e. animals in heat are not allowed) ⑀⍻ The animal must be at least eight weeks old and weaned, with this information stated on the health certificate ⑀⍻ Sedated dogs and cats will not be accepted
Priority Parcel Service is the preferred method for shipping if the combined weight of your animal and kennel is up to 100 lbs/45 kgs and the kennel size is less than 90 linear inches. Priority Parcel Service is available for shipping animals within the continental United States.
General Information American Airlines Cargo welcomes many types of animals for transport and they care about the welfare of all animals that are entrusted to them. Employees are trained to provide safe and professional handling at all times. With over fifty years of shipping experience, they transport thousands of animals, representing a wide variety of species, each year.
Drop Off Times and Locations Locations and hours of operation vary by city. In all cases, the animal shipment must be dropped off during operating hours. PPS and AA Cargo facilities may have different hours of operation.
Aircraft Travel Compartment Information Animals are transported in compartments that are pressurized and maintain a temperature range from 50-70 degrees Fahrenheit.
Pre-Booking (Making a Reservation) Bookings will be made no more than three days in advance of shipping, you may begin the process at any time. Weather restrictions may apply.
Security Requirements AA Cargo or TSA representative must inspect your pet's kennel during the drop off process. This may include removing the animal to ensure a thorough security inspection.
Document Requirements Dogs and Cats: The original and 1 copy of a health certificate signed by a licensed veterinarian stating that the animal is healthy enough to travel by air and is free of injury and disease. The certificate must be dated 10 days or less from the date your animal will be shipped.
Temperature Requirements and RestrictionsWeather ForecastsCheck the forecast on weather.com. Warm-blooded Animals For the health and safety of your animal, American Airlines follows the USDA guidelines for shipping animals during periods of extreme temperatures. The optimum temperature range for transporting most warm-blooded animals is between 45 and 85 degrees Fahrenheit at the origin, destination and connecting cities. Warm-blooded animals will not be accepted for transport if the actual or forecasted temperature exceeds 85 degrees Fahrenheit at any city on the routing. (See exceptions below.) Shipping Warm-blooded Animals in Temperatures Below 45 Degrees Fahrenheit
Kennel Guidelines General Information Kennels must: Be constructed of wood, metal, plastic or a similar material. Be leak-proof, escape-proof and the door must fasten securely. Kennel door must be constructed of welded or cast metal. Plastic or top-opening doors are not allowed. Be large enough for the animal to stand, sit and lie comfortably, and in a natural manner. Be outfitted with separate food and watering dishes securely attached inside the kennel so that if necessary, the animal can be fed and watered without opening the kennel. Be clean, with no offensive odors and contain absorbent material or litter. The use of straw, hay or wood shavings is prohibited. Be free of wheels. If the kennel has wheels they should be removed or taped to prevent the kennel from rolling. Be adequately ventilated. The total ventilated areas must be a minimum of 16 percent of the total surface area, including the door and three remaining sides. Not be collapsible or foldable. After the appropriate screening has been applied to each kennel, releasable cable ties will be attached to all four corners of the kennel door. American Airlines will provide these ties to the customer at no cost or the shipper may elect to provide their own ties or sealing mechanisms, provided they can be removed prior to screening without the use of tools. Be marked with the words "live animal" on the top and one or more sides, in letters at least 1 inch high. Have attached labels with the shipper and consignee's name, street address and phone number. Have attached labels with food and watering instructions, the last time the animal was offered food and water, along with a supply of packaged food attached to the outside of the container or attach written instructions from an accredited veterinarian to not feed or water the animal. The animal must have been offered food or water within four hours before drop off at AA Cargo. Be marked with "this end up" or directional arrows on at least 2 sides.
Kennel Types
Multiple Animals in One Kennel Puppies: Two puppies , that are weaned and are between the ages of 8 weeks to 6 months, can be accommodated in one kennel if they are less than 20 lbs/9 kgs each.
Recommended Helpful Hints We Utilize: Pack a leash and collar so that your pet may be walked if necessary. Include ID tags with your name and phone number or microchip tag. Never transport an animal with a choke collar or muzzle. Keep your animal as calm as possible prior to the flight. Purchase the kennel as far in advance of travel as possible and allow the animal to become familiar with it to ease the stress of travel.
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