Shipping Info

SHIPPING INFORMATION


While our first preference is to have the puppy’s new family pick them up in person, we realize that is not always possible. Shipping is available for your puppy at the cost of $350 to any major airport in the contiguous 48 states of the US. Shipping is generally done thru American Airlines Priority Service, but another airline may be necessary because of temperature or hours of operation. If temperature restrictions are an issue, we may transport your puppy by ground, depending on location. If special arrangements are necessary, additional fees may apply. Every puppy being shipped will come with an airline approved crate, insurance and vet issued Health Certificate.

Dog Shipping Guidelines

This document outlines the general kennel guidelines and documents which are required when shipping your dog or cat. Advanced arrangements are frequently required; use the new online Animal Shipping Request form to make a reservation if you are shipping from origins in the United States or Canada. If you are shipping in less than 72 hours call 1-800-227-4622, between 6 a.m. – Midnight CT. If you are shipping from other countries, please contact your local sales office.

Documents

⑀⍻ The original and one copy of a Health Certificate for each animal, signed by a veterinarian, dated no more than 10 days prior to shipping

⑀⍻ Proof of rabies vaccination (this information may be included on the Health Certificate)

⑀⍻ Certificate of Acclimation signed by a veterinarian, when shipping at temperatures below 45 F (7 C) at origin, connecting point and destination

AA Cargo will not accept animals if the temperature, at any point in the itinerary, is below 20 F (-7 C) — see the Shipping Animals section of www.AACargo.com for more information on temperature

restrictions

⑀⍻ A Feeding and Watering Instructions label must be completed when the animal is dropped off — this label provides feeding and watering instructions and states that the animal has been offered food and water within four hours before drop off at AA Cargo

⑀⍻ Verify other document requirements for the destination (i.e. state authorities for domestic shipments, embassy or consulate for each country in the routing)

Kennel/Shipping Container

⑀⍻ Approved for air transport — see the Shipping Animals section of www.AACargo.com for more information on container requirements

⑀⍻ Labeled ‘Live Animal’ (on top and at least one side) and ‘This Way Up’ or directional arrows indicating the correct, upright position

⑀⍻ Animal is able to sit, stand and turn around without touching any side of the container

⑀⍻ Adequately ventilated (on three sides for domestic travel and four sides for international travel), clean, escape-proof, leak-proof and contain suitable, absorbent material (not hay or straw)

⑀⍻ Collapsible kennels or kennels with plastic or top opening doors are not allowed

⑀⍻ Animals must not be able to poke any body parts through any openings

⑀⍻ Must contain feeding and watering receptacles securely attached to the inside of the kennel which are accessible from the outside, without opening the container, and a small bag of dry food should be attached to the top of the kennel

⑀⍻ Shipper and receiver name, address and telephone number must be attached to the container

⑀⍻ We recommend purchasing your approved kennel well in advance of travel, to help familiarize your animal with the enclosure

⑀⍻ All kennels shipped with AA Cargo require releasable cable ties (provided by American Airlines) to be attached to the four corners of the container door.

The Health of Your Animal

⑀⍻ The animal must be fit to travel (i.e. animals in heat are not allowed)

⑀⍻ The animal must be at least eight weeks old and weaned, with this information stated on the health certificate

⑀⍻ Sedated dogs and cats will not be accepted

Priority Parcel Service                                                   Priority Parcel Service (PPS)

Priority Parcel Service is the preferred method for shipping if the combined weight of your animal and kennel is up to 100 lbs/45 kgs and the kennel size is less than 90 linear inches. Priority Parcel Service is available for shipping animals within the continental United States.

 

General Information

American Airlines Cargo welcomes many types of animals for transport and they care about the welfare of all animals that are entrusted to them. Employees are trained to provide safe and professional handling at all times. With over fifty years of shipping experience, they transport thousands of animals, representing a wide variety of species, each year.

All animals must meet applicable government regulations and comply with the U.S. Convention on International Trade in Endangered Species (CITES) Wild Fauna and Flora. Specific guidelines for the acceptance, care, handling and container requirements are published in the International Air Transport Association (IATA) Live Animal Regulations Manual. Unless there is a more restrictive policy, American Airlines adheres to the U.S. Department of Agriculture's (USDA's) Animal Plant and Health Inspection Service (APHIS) and the U.S. Fish & Wildlife Service (USFWS) guidelines in order to provide your animal with a safe and comfortable travel experience.

 

Drop Off Times and Locations

Locations and hours of operation vary by city. In all cases, the animal shipment must be dropped off during operating hours. PPS and AA Cargo facilities may have different hours of operation.

 

Aircraft Travel Compartment Information

Animals are transported in compartments that are pressurized and maintain a temperature range from 50-70 degrees Fahrenheit.

 

Pre-Booking (Making a Reservation)

Bookings will be made no more than three days in advance of shipping, you may begin the process at any time.

Weather restrictions may apply.

 

Security Requirements

AA Cargo or TSA representative must inspect your pet's kennel during the drop off process. This may include removing the animal to ensure a thorough security inspection.

 

Document Requirements

Dogs and Cats: The original and 1 copy of a health certificate signed by a licensed veterinarian stating that the animal is healthy enough to travel by air and is free of injury and disease. The certificate must be dated 10 days or less from the date your animal will be shipped.

  • A rabies vaccination certificate issued and signed by a licensed veterinarian.
    OR
  • A combination health and rabies certificate, with details as mentioned above.
  • Other document requirements vary by country or territory. These document requirements must be obtained from the embassy of the destination country or territory. Some countries and territories also have regulations governing animals making connections through their country. Be sure to check with all embassies on the itinerary for their regulations governing animals.

 

Temperature Requirements and Restrictions

Weather Forecasts

Check the forecast on weather.com.

Warm-blooded Animals

For the health and safety of your animal, American Airlines follows the USDA guidelines for shipping animals during periods of extreme temperatures. The optimum temperature range for transporting most warm-blooded animals is between 45 and 85 degrees Fahrenheit at the origin, destination and connecting cities. Warm-blooded animals will not be accepted for transport if the actual or forecasted temperature exceeds 85 degrees Fahrenheit at any city on the routing. (See exceptions below.)

Shipping Warm-blooded Animals in Temperatures Below 45 Degrees Fahrenheit
For all animals, if the temperature is, or is forecasted to be, under 45 degrees at any city on the animal's routing, a Certificate of Acclimation is required in order for your animal to travel. This certificate must be issued and signed by a licensed veterinarian and dated within 10 days of the shipping date. It must include the shipper's name and address, type of animal and to what temperature below 45 degrees the animal can withstand (but not lower than 20 degrees). Your animal may be accepted as long as the forecasted temperature is not below 20 degrees Fahrenheit, or the temperature noted on the certificate, whichever is more restrictive.
A certificate of acclimation with no specific temperature stated on the document (i.e. animal's thermoneutral temperature zone) is invalid and will cause the animal shipment to be refused by American Airlines.
Shipping Animals in Temperatures Above 85 Degrees Fahrenheit
Warm-blooded animals (including birds) will not be accepted for transport if the actual or forecasted temperature exceeds 85 degrees Fahrenheit at any city on the routing.

 

Kennel Guidelines

General Information
Animals must be accommodated in a kennel that meets USDA guidelines or the International Air Transport Association (IATA) Live Animal Regulations.

Kennels must:

Be constructed of wood, metal, plastic or a similar material.

Be leak-proof, escape-proof and the door must fasten securely.

Kennel door must be constructed of welded or cast metal. Plastic or top-opening doors are not allowed.

Be large enough for the animal to stand, sit and lie comfortably, and in a natural manner.

Be outfitted with separate food and watering dishes securely attached inside the kennel so that if necessary, the animal can be fed and watered without opening the kennel.

Be clean, with no offensive odors and contain absorbent material or litter.

The use of straw, hay or wood shavings is prohibited.

Be free of wheels. If the kennel has wheels they should be removed or taped to prevent the kennel from rolling.

Be adequately ventilated. The total ventilated areas must be a minimum of 16 percent of the total surface area, including the door and three remaining sides.

Not be collapsible or foldable.

After the appropriate screening has been applied to each kennel, releasable cable ties will be attached to all four corners of the kennel door. American Airlines will provide these ties to the customer at no cost or the shipper may elect to provide their own ties or sealing mechanisms, provided they can be removed prior to screening without the use of tools.

Be marked with the words "live animal" on the top and one or more sides, in letters at least 1 inch high.

Have attached labels with the shipper and consignee's name, street address and phone number.

Have attached labels with food and watering instructions, the last time the animal was offered food and water, along with a supply of packaged food attached to the outside of the container or attach written instructions from an accredited veterinarian to not feed or water the animal. The animal must have been offered food or water within four hours before drop off at AA Cargo.

Be marked with "this end up" or directional arrows on at least 2 sides.

 

Kennel Types
Kennels can be purchased from most pet stores. American Airlines does not rent kennels; however, dedicated Priority Parcel facilities and Cargo terminals offer for sale four sizes of FAA approved kennels, subject to availability.

Maximum
Animal Weight
(Pounds)

Maximum
Animal Height (Inches)

Kennel
Type

Kennel
Size
(Inches)

Actual Kennel Weight
(Pounds)

Kennel
Cost
(plus Local
Sales Tax)

18

13

100

21L X 16W X 15H

7

$45.00 USD

25

17

200

27L X 20W X 19H

13

$50.00 USD

70

24

400

36L X 24W X 26H

24

$80.00 USD

121

28

500

40L X 27W X 30H

32

$95.00 USD


American Airlines does not sell kennel type 300 or 700. The 500 and 700 type kennels are not accepted for our Priority Parcel Service and cannot be accommodated on some narrowbody aircraft.

  • Kennel type 100 accommodates an animal that is up to 18 in. long, 7 in. wide and 13 in. tall
  • Kennel type 200 accommodates an animal that is up to 21 in. long, 9 in. wide and 17 in. tall
  • Kennel type 400 accommodates an animal that is up to 29 in. long, 12 in. wide and 24 in. tall
  • Kennel type 500 accommodates an animal that is up to 32 in. long, 13 in. wide and 28 in. tall

 

Multiple Animals in One Kennel

Puppies:

Two puppies , that are weaned and are between the ages of 8 weeks to 6 months, can be accommodated in one kennel if they are less than 20 lbs/9 kgs each.

 

Recommended Helpful Hints We Utilize:

Pack a leash and collar so that your pet may be walked if necessary.

Include ID tags with your name and phone number or microchip tag.

Never transport an animal with a choke collar or muzzle.

Keep your animal as calm as possible prior to the flight.

Purchase the kennel as far in advance of travel as possible and allow the animal to become familiar with it to ease the stress of travel.

 

 

 

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